Question 1

What does 91 Agency do?

Accepted Answer

91 Agency builds internal AI tools for marketing and operations teams. We specialize in AI-powered automation, custom dashboards, workflow optimization, and LLM advertising. Our goal is to help businesses save thousands of hours annually by deploying intelligent systems that handle repetitive tasks.

Question 2

What does "91" mean?

Accepted Answer

91 represents three core principles: 1991 was the year the Web opened to the world—we carry the DNA of global connectivity. The 91/9 ratio means AI handles 91% of operational load, freeing humans for strategic work. And 91 days is our maximum delivery timeframe from concept to deployment.

Question 3

Who are your typical clients?

Accepted Answer

We work primarily with marketing agencies, operations teams, SaaS companies, and service businesses that want to eliminate repetitive tasks and consolidate their tech stack. Our clients typically have 10-200 employees and are spending too much on disconnected SaaS tools.

Question 4

Where is 91 Agency located?

Accepted Answer

91 Agency works with clients worldwide. We operate remotely and serve businesses across North America, Europe, and beyond.

Question 5

What is AI automation?

Accepted Answer

AI automation uses artificial intelligence to handle tasks that traditionally required human intervention. Unlike simple automation (like scheduled emails), AI automation can understand context, make decisions, and learn from outcomes. It is ideal for repetitive, rule-based tasks that follow patterns.

Question 6

What tasks can be automated with AI?

Accepted Answer

Common AI automation use cases include: email responses and customer support, appointment booking and scheduling, data entry and synchronization between platforms, content scheduling and social media management, report generation, lead qualification and routing, and document processing.

Question 7

How much time can AI automation save?

Accepted Answer

Most businesses implementing AI automation save 2,000+ hours per year on repetitive tasks. This translates to significant cost savings and allows your team to focus on strategic, high-value work instead of manual processes.

Question 8

Will AI automation replace my employees?

Accepted Answer

No. AI automation handles the 91% of work that is repetitive and predictable, freeing the 9% of human talent for creativity, strategy, and relationship building. It is about amplifying your team, not replacing them.

Question 9

When should I build custom tools instead of buying SaaS?

Accepted Answer

Build custom when: your SaaS spending exceeds $50K/year, you are extensively customizing tools with workarounds, you need a single source of truth across multiple systems, or per-seat pricing is killing your budget. Custom tools cost the same whether you have 10 or 100 users.

Question 10

How much do custom internal tools cost?

Accepted Answer

Custom tools have a one-time development cost with minimal ongoing hosting fees. Many businesses see ROI within 6-18 months. For example, we helped an agency eliminate $60,000/year in SaaS subscriptions with a single custom dashboard.

Question 11

Do I own the tools you build?

Accepted Answer

Yes, you get full ownership of all code and infrastructure. There is no vendor lock-in, no recurring license fees, and you can modify or extend the tools as needed. The tools work forever with minimal maintenance costs.

Question 12

What technologies do you use?

Accepted Answer

We build with modern, maintainable technologies: React and Next.js for frontend, various backend solutions depending on your needs, and integrations with your existing data sources and APIs. All code is documented and yours to keep.

Question 13

How long does a typical project take?

Accepted Answer

91 Agency guarantees maximum 91 days from concept to deployment for any project. Most simpler automations can be deployed within 2-4 weeks. Complex custom tools typically take 6-12 weeks.

Question 14

What does the process look like?

Accepted Answer

Our process: 1) Discovery call to understand your needs, 2) Proposal with scope, timeline, and investment, 3) Weekly demos as we build, 4) Deployment and handoff with full documentation, 5) Optional ongoing support. You see the cables at every step.

Question 15

How much does it cost to work with 91 Agency?

Accepted Answer

Pricing varies based on project complexity. We offer project-based pricing with clear deliverables—no hourly billing surprises. Contact us for a custom proposal based on your specific needs.

Question 16

Do you offer ongoing support?

Accepted Answer

Yes, we offer optional maintenance and support packages. However, our tools are built to run independently with minimal maintenance. Most clients only need support for major updates or new feature development.

Frequently Asked
Questions

01About 91 Agency

02AI Automation

03Custom Internal Tools

04Working with Us

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